In practice
From a product question to service after purchase. Discover how six online shops make YouShouldAsk part of their customer contact.
Barbecue · Product advice and service
ThomAI helps BBQ Experience Center customers choose a kamado, find recipes and get answers about their orders.
Read the case study
Paint · Personal advice at key decision points
A digital paint specialist for product choices, technical questions and service. Including evenings and weekends.
Read Verfplaza
Food · Product advice and service
Sanne helps with product choices and up-to-date order information through an integration with Monta.
Read De Notenshop
Pet care · Knowledge for customers and the team
Sanne answers customer questions and acts as an internal source of knowledge for the team. A specialist takes over when needed.
Read Dierapotheker
Technical materials · Support with Polly
Polly helps customers with information about materials, orders and delivery times.
Read Polyestershoppen
Home furnishing · Order questions and business opportunities
Madelief helps customers with tracking information through Sherpa and passes larger business enquiries to the team.
Read Sfeer.nl
Beer · Personal advice and food pairing
Peter combines flavour advice with product information from Channable and BigCommerce. PostNL supports order questions.
Read DaretoDrinkDifferentYour online shop
Together, we look at recurring questions, the information already available and where personal help can add value.
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