Dierapotheker
Sanne helps customers and the in-house team.

The application
Knowledge right
where it is needed.
- For customers
- Product questions
- For staff
- Internal knowledge
- For specialist questions
- An expert

A specialist in
pet questions.
Dierapotheker offers veterinary medicines and nutritional supplements. Sanne is trained with specialist knowledge and recognises when a human expert is needed.
Staff also consult her as an internal source of knowledge. The same knowledge supports both customer contact and the in-house team.
- Specialist product information
- Support for staff
- Human expertise when needed
“… a valuable colleague for our own team.”
Robin HolleOwner, Dierapotheker
Connected information
Connected to
existing processes.
The published case study describes integrations with Sherpa for order management and Spotler Activate for personal communication.
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