Dierapotheker

Sanne helps customers and the in-house team.

A woman and her golden retriever in a Dierapotheker photograph

The application

Knowledge right
where it is needed.

For customers
Product questions
For staff
Internal knowledge
For specialist questions
An expert
The Dierapotheker logo used in the published customer case study

A specialist in
pet questions.

Dierapotheker offers veterinary medicines and nutritional supplements. Sanne is trained with specialist knowledge and recognises when a human expert is needed.

Staff also consult her as an internal source of knowledge. The same knowledge supports both customer contact and the in-house team.

  • Specialist product information
  • Support for staff
  • Human expertise when needed
“… a valuable colleague for our own team.”
Robin HolleOwner, Dierapotheker
Read the original case study

Connected information

Connected to
existing processes.

The published case study describes integrations with Sherpa for order management and Spotler Activate for personal communication.

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Dierapotheker connects products and information for animal care